Some criticism you get is in poor taste. We
must know how to deal with criticism such as:
“You look terrible today” or, “You left this in my
way, you idiot.” Make sure this kind of criticism
useless, follow these steps.
must know how to deal with criticism such as:
“You look terrible today” or, “You left this in my
way, you idiot.” Make sure this kind of criticism
useless, follow these steps.
Agree With The Facts
Agree with the facts the other person presents.
For example, in response to “You look terrible
today,” say, “I haven’t been feeling too well
lately”; in response to “You left this in my way
you idiot,” say, “Yes, I did leave it in your way.”
Answer only what was actually said, not what
was implied.
How To Answer
Stay calm and collected during the whole conservation. Don’t lose your temper.
The only way a person will make you feel degraded is if you degrade yourself.
You don’t want to waste your time which this type of person, so don’t defend your-
self or attack him.
If You Made A Mistake
If you made a mistake, accept that fact. Don’t accept the quilt for the mistake. If
you were in error, then apologize. If you apologize, don’t make a big thing out of
it. Don’t tell them how dreadfully sorry you are, etc. Just give them a plain “I’m
sorry.”
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